RESPECT

People always speak about the proper ways to run a prestigious resort. We talk about the instances of certain circumstances coming up and handling that in a distinguished way. The issue that I have not spoken about and is probably the most important aspect of the resort is Respect. This is something that sometimes goes unspoken about and sometimes gets brushed away. Being in a prestigious position as a resort manager, one must always show respect to the guests and employees. This is a simple rule in management. If you respect the employees that work for you then the employees will feel needed and therefore respect the guests staying at the resort. Sometimes one must give respect to a lower status employee to gain respect from that person. The mind set that everyone is on the same level keeps a person from getting a power trip.We all know what it is like to work for someone that doesn't ever listen to your ideas and makes you feel that you are way below that person. The position of power cannot go to your head and make you get a power trip. Again I saw that this is all common sense stuff but it goes UN looked at more than people would guess. A person of authority must always have an open door policy. When I say this, I mean that the management must always be willing to hear new ideas from guests, employees and any other person that is involved in the resort. I sometimes let my head get kind of big when the pressure is on, this is when i have to sit back and have a reality check. The stress of your duties cannot be obvious for anyone else that is at the resort. It is very important to set one goal at a time so the stress level doesn't get out of hand. Stress and respect go hand in hand. No matter what the stress level is, a manager must resume respect to all employees and guests. I have learned some ways and basics about how to respect co workers and guests. It is my own little personal cheat sheet that i use when i get stressed out and find myself being hard to work with....

1. Have clear and defendable priorities. By being able to set your priorities, you are much more likely to achieve the most important items first. Also, being able to defend working on a priority, instead of working on a distraction, will allow you to accomplish more, in less time, and with less stress.
2. Have definite and defined short term, medium term, and long term goals. By being able to set specific deadlines for your goals, you can more easily decide the order in which your work needs to be done.
3. Have time in your schedule to handle stress. A good time management system will have gaps between appointments, and time allotted to pondering and thinking.
4. Have a tracking system for items you have delegated. Delegating work allows it to be done in parallel with what you are working on. So your efforts are doubled or tripled. You become more valuable by being able to get more accomplished.
5. Have time to rejuvenate. All your good intentions and skill aren't worth beans if you don't have the energy to accomplish them, Your time management system should have time built in to focus on yourself.

These are some very basic principles that a manager needs to assume when working with a high level of stress and wants to gain respect from employees. Hope everyone has a great week.