Outsourcing

When outside services are needed

There are times when members and guests will ask the resort for an accommodation that we don't have and will need to provide for the wish of our client. Instances like this can be for weddings, conferences and ceremonies. At this time we will need to call a company to help cater for food, flowers, decorations and whatever the guest may desire. As a manager, it is my duty and responsibility to collaborate a team together to set forth goals for the clients. This may be difficult because instead of only working within the resort, we must work with multiple companies to attain goals with keeping a margin of profit. When working with a large group or groups there are things to keep in mind...


1. Know the people on your team and establish a good working rapport with them.


2. Put interests of your guests and team ahead of your own.


3. Think collectively, as a group, but respect the views of members with expertise to the subject


4. Participate in group meetings and help keep the goal as the topic.


5. Meet your established deadlines.






These are just a few basic principals when working and communicating with groups. There are many more that managers use to work with groups. When working with outside groups, who you don't know too well it is important to let the group know that you are in charge but willing to listen to ideas. MUST ALWAYS BE OPEN TO IDEAS. This is a must otherwise people in the group will challenge your authority.

I will conclude with saying that effective communication amongst groups is a major part of the job. It can make or break a resort. Effective leadership mixed with responsibility is what thrives leaders and managers. This job is full of communicating within the resort and outside the resort.